Faq

Q Are you a factory or trading company? Where is it?

A

We are a factory located in Shanghai, China. All customers are warmly welcomed to visit us. If necessary, we can pick you up from the airport, book a hotel for you and be your tour guide. Shanghai is a beautiful city with a lot of delicious seafood. There are traditional Chinese food and some Muslim restaurants too.

Q What kind of machines does you factory produce?

A
We are professional producer of screen frame, t shirt printing machine, pre-press equipment, pad printing machine, heat press machine etc. We have more than 10 years of experience and our machines have been exported to more than 30 countries.

Q How does your factory control the product quality?

A
Product quality is uppermost to us. For instance, mainly components are imported from USA & Europe. Besides, the quality of our machines has been guaranteed that we have obtained CE certificate, so customers can rest assured to purchase.

Q What are your payment terms and the delivery time?

A
We accept T/T and Western Union, and our delivery time is within 3-30days. Usually we use plastic film and standard export wooden case for machine packing, but we also accept customer’s requirement.

Q How is your after-sale service?

A
Our after-sale service is first class. Our guarantee is one year and we can send to your freely if there is any spare part broken during this period.